Substantial Internet Outage Hits Many Online Platforms and Applications

A large-scale internet outage has disrupted dozens online platforms and apps around the world, with users experiencing issues getting online following issues at Amazon’s online infrastructure service.

The disrupted apps include the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and the language learning app Duolingo, in addition to several Amazon-managed services like its main retail website and the Ring security device manufacturer.

Across the United Kingdom, Lloyds bank was disrupted in addition to its branches Halifax and the Scottish bank, and also reports of issues using the the tax authority website on Monday morning. Furthermore across the UK, many Ring users turned to online platforms to state their doorbells were not working.

Solely in the United Kingdom, notifications of problems on specific applications ran into the thousands for each platform.

The company stated that the outage originated in the eastern region of the United States at the cloud division, a unit that provides crucial web infrastructure for numerous firms, who rent out capacity on AWS infrastructure. AWS is the most extensive cloud computing system.

Shortly after the start of the day (PDT) in the United States (8 in the morning BST), officials reported “elevated failure rates and slowdowns” for the cloud services in a area on the eastern US of the US. The ripple effect was seen to disrupt platforms worldwide, and the outage tracking website showing issues with the corresponding services in multiple continents.

Cisco’s Thousand Eyes, a service that reports on internet outages, also reported a increase in issues on that morning, including several cases situated in the state of Virginia, the region of the eastern US data center where the company stated the problems started.